General Vendor Terms and Conditions
These General Vendor Terms and Conditions ("Vendor Policy") outline the foundational business relationship between Kisan Door Step ("Company," "we," "our," or "us") and the farmers, wholesalers, and suppliers ("Vendor," "you," or "your") who provide vegetables, fruits, and groceries to our platform.
By registering as a supplier for Kisan Door Step, you agree to abide by this framework. Specific operational metrics, pricing, and logistics will be governed by the individual Vendor Agreements or Purchase Orders mutually agreed upon between you and Kisan Door Step.
1. Scope of Relationship
- Independent Contractor: The Vendor acts as an independent contractor. Nothing in this Vendor Policy creates a partnership, joint venture, agency, or employer-employee relationship between the Vendor and Kisan Door Step.
- Sole Counterparty: Your commercial and legal relationship is strictly and exclusively with Kisan Door Step.
2. Onboarding and Compliance
- Registration: Vendors must complete the Kisan Door Step onboarding process, which includes submitting required Know Your Customer (KYC) documentation (such as PAN, GST registration if applicable, and bank account details).
- Regulatory Compliance: The Vendor must comply with all applicable local, state, and national laws in India. Where applicable for packaged goods or dairy, the Vendor must hold valid licenses from the Food Safety and Standards Authority of India (FSSAI).
3. Orders, Pricing, and Delivery
As Kisan Door Step operates on a dynamic supply model, all specific logistics are handled on a per-agreement basis:
- Purchase Orders: Supply requirements, including produce types, quantities, and delivery schedules, will be communicated via specific Purchase Orders or individualized Vendor Agreements.
- Pricing: The procurement price for perishable and non-perishable goods will be determined and finalized according to the terms set in your specific Vendor Agreement (e.g., daily market rates or fixed-contract pricing).
- Delivery: The Vendor is responsible for delivering the goods to the designated Kisan Door Step collection hub or warehouse at the agreed-upon time and in the agreed-upon condition, unless a direct farm-pickup logistics agreement has been executed.
4. Quality Assurance and Rejections
Kisan Door Step is committed to providing only the highest quality fresh produce to its end consumers in Pune.
- Right to Inspect: Kisan Door Step reserves the right to inspect all deliveries upon arrival.
- Right to Reject: We reserve the right to immediately reject any produce or goods that are spoiled, damaged, underweight, improperly packaged, or otherwise fail to meet the quality standards specified in your individual Vendor Agreement.
- Liability for Rejections: Rejected goods will be returned at the Vendor's expense, or disposed of, and no payment shall be rendered for rejected quantities.
5. Payment Terms
- Settlement: Payments for accepted goods will be calculated and remitted according to the specific payment cycle (e.g., daily, weekly, or bi-weekly) mutually agreed upon in your individual Vendor Agreement.
- Deductions: Kisan Door Step reserves the right to deduct any applicable taxes at source (TDS) as required by Indian law, as well as deduct amounts for rejected goods, shortfalls, or penalties as outlined in your specific agreement.
6. Exclusivity of Contract and Third-Party Technology
- No Privity with Technology Providers: The vendor dashboard or digital portal you may use to manage your orders with Kisan Door Step is powered by third-party software provided by Enacute Solutions India Private Limited.
- Waiver of Liability: The Vendor explicitly acknowledges that Enacute Solutions acts strictly as a backend technology provider to Kisan Door Step. The Vendor has no privity of contract with Enacute Solutions. The Vendor waives all rights to bring any legal action, financial claim, or dispute against Enacute Solutions for any matter relating to payments, purchase orders, or business operations. All commercial grievances must be directed solely to Kisan Door Step management.
7. Confidentiality
The Vendor agrees to keep all business dealings, pricing structures, volume requirements, and operational procedures of Kisan Door Step strictly confidential and shall not disclose this information to any third parties or competitors.
8. Termination
Either party may terminate the business relationship in accordance with the notice period defined in the specific Vendor Agreement. Kisan Door Step reserves the right to immediately terminate a Vendor's account for repeated quality failures, fraud, or breach of these Terms.
9. Governing Law
These Terms shall be governed by the laws of India. Any disputes arising between the Vendor and Kisan Door Step shall be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra.
Vendor Acknowledgment:
By supplying goods to Kisan Door Step, the Vendor acknowledges that they have read, understood, and agreed to this General Vendor Policy.